How a community behavioral-health organization transformed its leadership culture.
At 3H Leadership Consulting, we believe middle leaders are the leverage point of culture.
When they’re equipped to both lead × manage — to connect strategy with people, and purpose with execution — the entire organization grows stronger.
Gulf Coast Center (GCC), a 325-person community behavioral-health organization, partnered with 3H Leadership Consulting to launch GCC LEADS (Leadership Expectations and Development Series) — a year-long learning journey designed to equip 76 middle leaders to navigate change with clarity, connection, and accountability.
Through monthly workshops, Peer Leader Connections, and applied practice with their teams, leaders built confidence in five key domains: Connection & Presence, Strategic Thinking, Getting Work Done Through Others, Coaching & Feedback, and Agility, Flexibility & Resilience.
The results were measurable and meaningful: direct-report and participant data showed improvement in four of five domains, including a +0.15 gain in Coaching & Feedback —the program’s strongest outcome.
What began as a development initiative has become a living, evidence-based system for shaping a resilient, people-centered culture where leaders grow, teams thrive, and values come to life.
Key Results Snapshot
| Result | Impact |
|---|---|
| +0.15 | Growth in Coaching & Feedback —the strongest gain |
| 4 of 5 | Leadership domains improved across 12 months |
| 76 | Middle leaders engaged across 375 employees |
| High Trust Maintained | Connection & Presence stayed strong through change |
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